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- Copy, print, color or black-and-white fax, and scan-to-email functions
- Up to 22 ppm copy/print speed, first copy out in less than 8 seconds
- Up to 1,200 dpi print, 600 dpi optical scan, and 400 dpi fax resolution
- Automatic 2-sided printing; 32-bit RISC processor with video controller
- USB 2.0, parallel, 10/100 BaseT Ethernet interfaces
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Product Description:
Meet the WorkCentre M20i copier-printer: the Xerox newest business class machines. It performs basic office tasks with intelligence, and demonstrates a knack for high-level performance, day in and day out. The tools you need, at three feature-rich levels?all of which sit comfortably on a desktop. | | | | |
Average Rating : 
Rating : - Good Overall Machine, some bugs, good maintenance
I have had this machine for over a year now. I agree with the previous reviewer that the scanning function should be improved. In addition to what he mentioned, if you have a small network, you cannot use the USB scan as it is not hooked directly to a computer. However, I was (eventually) able to configure the unit on my network so that I could basically e-mail documents to myself in PDF. Not the most convenient, but very doable once you get used to it. Doesn't take me much longer than a USB scan would. I wanted this PDF capacity, in addition to larger volume, having graduated from an HP all-in-one at my small office. The machine does volume with no major problems. The only caveat is that you will have jams in the machine, like call copiers, especially if you use paper more than PDF's or faxing. I get about 2 jams a year, which makes the maintenance contract worthwhile ($299/yr). Maintenance is VERY fast with the contract (recently less than two hours). Printer drivers installed fine at the outset, but then fell out after a system crash and were tricky to re-install. Technical support line was somewhat helpful with the printer driver issue, but it took a LOT of calls before I found someone good enough to talk me through the PDF to e-mail issue. I am pretty knowledgable, though not a hard core tecchie.
The unit needs some work, but is overall very reliable, dependable in volume for a small office (500 or so sheets per month), and I have never had faster service from anyone.
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